MFI: Al Majmoua – Beirut, Lebanon
MIS Lead: George Lteif
Mifos Impact: In the 2 years since using Mifos Al Majmoua has grown from 12,800 clients to 29,000 clients
Al Majmoua chose Mifos because it had a flexibility that they couldn’t find in any other system – this flexibility was important for them to have a supportive MIS in reaching their goals.
Al Majmoua’s previous MIS was based on a decentralized architecture where they had to send daily loan applications through emails. This was a major problem and a big waste of time. The ease of access and centralized data in Mifos helped significantly in improving this issue. Data is entered live on an ongoing basis, improving all of their processes, and introducing a layer of data quality checking that they previously didn’t have before.
Achieving Business Goals, Advancing Social Impact
Al Majmoua’s top priority is to deliver the best service to their clients. Mifos will be a big part in supporting this goal by helping in reducing the cost of delivering that service.
Since implementing Mifos, Al Majmoua improved their data quality by 70 to 80%, speeding up the flow of information across their organization in the following ways:
- Better Data Quality
- Faster disbursements and approval of loans
- Faster reporting by using data warehousing
- High flexibility in integrating new systems like accounting
Technology Foundation for the Future
Throughout the coming years, Al Majmoua is seeking to use Mifos to gain access to mobile data, ad-hoc reporting, and to improve their overall business processes. Through these changes, they can get closer to their clients, understand how to serve them better, and deliver these services more effectively.
Part of our Global Community
For George and Al Majmoua, being a part of the Mifos community means being part of a family. This community is what makes Mifos stand out from other software for microfinance. This family is so powerful and important because it is made up of professionals from all around the globe, offering their mix of expertise. Al Majmoua is happy to share in the same purpose of fighting poverty. To achieve this goal, together the community can implement social performance indicators and track them to tailor products that can better serve their clients.